• Effective communication is more then just exchanging information. It is about understanding the emotions and intentions of the counterpart. It is about cooperation with others instead of confrontation or domination.

• Effective communication is first of all listening of what´s being said and making the counterpart being heard and understood.

• Effective communication needs the ability of perspective-shift. It is the understanding of a situation or a concept from an alternative point of view.

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But, why do people face misunderstandings, conflicts and frustration? Communicating more clearly and effectively requires self-confidence, self-reflection and important communication skills.

 

SITC Your expert in training, coaching and teaching Communication Skills in:

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